Enterprise infrastructure experience presented in the same visual system as Resources.

• Utilize AI to automate repetitive system processes and streamline reporting.
• Manage Virtual Apps & Desktop environment for 3000+ users, ensuring high availability and optimal performance.
• Upgraded comprehensive vCenter 6 environment straight to vCenter 7.0 with minimal downtime.
• Deployed and manage Thales 2 factor authentication for Citrix remote access.
• Administer Veeam 12 backup/restore solutions for all enterprise VMs.
• Deployed and managed HP Primera and HP 3Par storage arrays for primary applications and Disaster Recovery sites.
• Configured high-availability SAN replication between primary Datacenter and DR facilities.
• Performed seamless enterprise-wide migration from Exchange 2016 to Exchange 2019.
• Wrote custom PowerShell scripts to fully automate repetitive system processes and streamline reporting.
• Deployed HP StoreOnce data protection systems for robust backup capabilities.

Primarily responsible for daily operation of Windows 2008R2 Active Directory, Domain Group Policy Object and the daily support of complex multi-user systems, including availability, recoverability, patching, and upgrades.

• Managed Exchange 2010 Cloud, Nagios network monitoring, and VMware ESXi 5.5 environments.
• Maintained Citrix XenApp Farm 6.5 infrastructure.
• Oversaw daily network operations and application support across shared systems.
• Supported application, database, and web servers while troubleshooting infrastructure issues.
• Worked across monitoring and support tooling including Nagios, ConnectWise, and Kaseya.
• Provided system and network support for more than 1,600 end users.